”We’re not here to sell you beauty; we are here to make you feel good.” Raymond Cloosterman, CEO Rituals.
Rituals is a global brand that is based in Amsterdam since 2000. It is their ambition to become, and stay, the number one company in luxurious cosmetics in a sustainable way. Today, more than 730 stores are located in 29 countries in Europe, Asia, Middle-East and North- and South America. It is their goal to have 1.000 stores in 2020.
To become a part of Rituals, you will experience a strong corporate culture and entrepreneurial spirit, enabling you to build a valuable career. They care about their employees’ well-being as mush as our Earth. Passionately looking at this, Rituals genuinely believes they can contribute to a sustainable world and is taking steps to reduce our footprint. Ritual’s mission is to make people feel good and give them a unique experience. Regardless of which role you play at Rituals, you make a positive contribution to daily business operations.
Rituals customer service is provided by the organization Cygnific, which also provides customer service for KLM, among others. Cygnific is an innovative company with an emphasis on providing the ultimate customer experience, in line with the vision of the brand being incorporated. Their goal is to become the most personal customer service provider in the world. You work together with international colleagues. They are located in Amsterdam, but also have offices in 35 other countries.