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Norwegian customer service for a wellness brand
A temporary job, fully from home for a big international company!

We are happy to process your application

Enter your name and contact details:

Musthaves

You must meet all of these points to be eligible for the job.

  • You have a BSN, Dutch health insurance and are registered in The Netherlands
  • You are available from October to December (there are several starting dates)
  • You are available and willing to pick up the laptop in Amsterdam or Enschede
  • You speak and write fluently Norwegian & English
  • You want to work at least 20 hours a week

Recruiter(s):

Yuna

Updated:

2 oktober 2023

Vacancy number:

2023-00883

Summary of Abstract

Do you want to work for a major Dutch beauty and wellness brand? Do you enjoy talking to and helping people? Come help and temporarily strengthen the team from home for 3 months with chances of extension!

As a customer service employee, you are contactperson for questions from the customers of the wellness brand. You enjoy talking to customers through a personal approach. Here you give the customers the ultimate experience with your creative answers. You can expect different questions, for example about the online store, products or orders. You ensure that the relaxed and pleasant shopping experience is conveyed over the phone, via email or via social media. It's your job to put a smile on the customer's face.

The Customer service is open from Monday to Sunday between 08:45 AM – 9:00 PM. The working hours are from Monday to Friday between 08:45 AM and 21:00 PM and in the weekend between 10:00 AM and 18:30 PM. You can choose a shift of 4, 6 or 8 hours. The schedules are based on different pools. During the application process you can express your preference for one of the following options:

  • Option 1: Late shifts from Mon-Thu
  • Option 2: Day shifts from Mon-Thu
  • Option 3: Late shifts Mon, Fri-Sun
  • Option 4: Day shifts Tue-Fri
  • Option 5: Day shifts Mon, Fri-Sun
  • Option 6: Late shifts Tue-Fri
  • Option 7: Day and late services Mon-Fri

Day shifts take place between 08:45-18:00

Late shifts take place between 11:00-21:00

Weekend shifts take place between 10:00-18:30

You can work completely from home, but you are also welcome at the office in Amsterdam or Enschede! Where fun drinks are regularly organized.

The brand's customer service will be hosted by an organization that focuses on customer service for several major brands. They are known for a very personal and creative approach of their customer service. This means that you don't work with a script, but can let your creativity run wild on the answers!

You work together with international colleagues. They are based in Amsterdam and Enschede, but also have offices in 35 other countries.

  • You have a BSN, Dutch health insurance and are registered in The Netherlands
  • You are willing to pick up the laptop & eventually return it in Amsterdam or Enschede
  • You are available for at least 20 hours
  • You are service oriented
  • You speak fluently Norwegian and English, if you're not sure about this then this is not the job for you
  • You like to help customers in a creative way
  • Your hourly salary is €15,- gross per hour
  • In addition, you get 25 vacation days and 8.33% vacation pay
  • On bank holidays you will receive 100%, on Sundays 50% & in the evening between 20:00 and 21:00 25%, on top of your salary!
  • The customer service is open from 9:00 AM to 9:00 PM

JobBoost is an employment agency with full-time and part-time jobs throughout the Netherlands. We work with multinationals, SMEs, governments, and startups. It is our mission to connect the best employees and organizations so that they can grow together. In doing so, we give careers a boost and help organizations move forward.

 

In our vacancies we give a realistic picture of the position with all the necessary information. Our recruiters select the right employees and remain the point of contact for them and for the client. We love personal contact and do everything we can to offer employees great employment.

  1. Enter your name, email and phone number
  2. We will call you to discuss the position
  3. Have a video call with us
  4. Meet your new employer
  5. Congratulations with your new job!

We are happy to process your application

Enter your name and contact details:

We will use your phone number: To confirm your application through WhatsApp and to discuss your application in a phone call.

As soon as you are hired for a job, we will send an email with your contract.

We will send a WhatsApp with the confirmation of your application and call you to go through the vacancy.

As soon as you are hired for a job, we will send an email with your contract.

Apply now, get a call or whatsapp message within one week

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Do you have a question about the vacancy?
WhatsApp now or call 088 090 09 00

Musthaves

You must meet all of these points to be eligible for the job.

  • You have a BSN, Dutch health insurance and are registered in The Netherlands
  • You are available from October to December (there are several starting dates)
  • You are available and willing to pick up the laptop in Amsterdam or Enschede
  • You speak and write fluently Norwegian & English
  • You want to work at least 20 hours a week

Summary of Abstract

Recruiter(s):

Yuna

Updatet:

2 oktober 2023

Vacancy number:

2023-00883

Do you want to work for a major Dutch beauty and wellness brand? Do you enjoy talking to and helping people? Come help and temporarily strengthen the team from home for 3 months with chances of extension!

Job description

As a customer service employee, you are contactperson for questions from the customers of the wellness brand. You enjoy talking to customers through a personal approach. Here you give the customers the ultimate experience with your creative answers. You can expect different questions, for example about the online store, products or orders. You ensure that the relaxed and pleasant shopping experience is conveyed over the phone, via email or via social media. It's your job to put a smile on the customer's face.

Working hours

The Customer service is open from Monday to Sunday between 08:45 AM – 9:00 PM. The working hours are from Monday to Friday between 08:45 AM and 21:00 PM and in the weekend between 10:00 AM and 18:30 PM. You can choose a shift of 4, 6 or 8 hours. The schedules are based on different pools. During the application process you can express your preference for one of the following options:

  • Option 1: Late shifts from Mon-Thu
  • Option 2: Day shifts from Mon-Thu
  • Option 3: Late shifts Mon, Fri-Sun
  • Option 4: Day shifts Tue-Fri
  • Option 5: Day shifts Mon, Fri-Sun
  • Option 6: Late shifts Tue-Fri
  • Option 7: Day and late services Mon-Fri

Day shifts take place between 08:45-18:00

Late shifts take place between 11:00-21:00

Weekend shifts take place between 10:00-18:30

You can work completely from home, but you are also welcome at the office in Amsterdam or Enschede! Where fun drinks are regularly organized.

Organization

The brand's customer service will be hosted by an organization that focuses on customer service for several major brands. They are known for a very personal and creative approach of their customer service. This means that you don't work with a script, but can let your creativity run wild on the answers!

You work together with international colleagues. They are based in Amsterdam and Enschede, but also have offices in 35 other countries.

Job requirements

  • You have a BSN, Dutch health insurance and are registered in The Netherlands
  • You are willing to pick up the laptop & eventually return it in Amsterdam or Enschede
  • You are available for at least 20 hours
  • You are service oriented
  • You speak fluently Norwegian and English, if you're not sure about this then this is not the job for you
  • You like to help customers in a creative way

Terms of employment

  • Your hourly salary is €15,- gross per hour
  • In addition, you get 25 vacation days and 8.33% vacation pay
  • On bank holidays you will receive 100%, on Sundays 50% & in the evening between 20:00 and 21:00 25%, on top of your salary!
  • The customer service is open from 9:00 AM to 9:00 PM

About JobBoost

JobBoost is an employment agency with full-time and part-time jobs throughout the Netherlands. We work with multinationals, SMEs, governments, and startups. It is our mission to connect the best employees and organizations so that they can grow together. In doing so, we give careers a boost and help organizations move forward.

In our vacancies we give a realistic picture of the position with all the necessary information. Our recruiters select the right employees and remain the point of contact for them and for the client. We love personal contact and do everything we can to offer employees great employment.

Our steps

  1. Enter your name, email and phone number
  2. We will call you to discuss the position
  3. Have a video call with us
  4. Meet your new employer
  5. Congratulations with your new job!
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