The Customer service is open from Monday to Sunday between 08:45 AM – 9:00 PM. The working hours are from Monday to Friday between 08:45 AM and 21:00 PM and in the weekend between 10:00 AM and 18:30 PM. You can choose a shift of 4, 6 or 8 hours. The schedules are based on different pools. During the application process you can express your preference for one of the following options:
- Option 1: Late shifts from Mon-Thu
- Option 2: Day shifts from Mon-Thu
- Option 3: Late shifts Mon, Fri-Sun
- Option 4: Day shifts Tue-Fri
- Option 5: Day shifts Mon, Fri-Sun
- Option 6: Late shifts Tue-Fri
- Option 7: Day and late services Mon-Fri
Day shifts take place between 08:45-18:00
Late shifts take place between 11:00-21:00
Weekend shifts take place between 10:00-18:30
You can work completely from home, but you are also welcome at the office in Amsterdam or Enschede! Where fun drinks are regularly organized.