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Summary of Abstract
Do you want to help customers without being stuck to a script? Do you also enjoy the delicious products of Rituals and do you know how to communicate with customers in a fun and creative way through telephone, e-mail and social media? Then this is your chance!
As a customer service agent at Rituals, you are the person that customers will contact for all kinds of questions. You will perform the following activities:
In short, you will ensure that the relaxed and pleasant shopping experience is conveyed over the phone, through e-mail and the social media channels. In conclusion, it will be your responsibility to put a smile on the face of the customer (and of course on your own).
The minimum amount of hours is 24 per week. Working in the evening and/or weekend is not a problem for you. It is a hybrid rolre, so you will be working at the office and from home!
Before you start working independently, you will follow a multi-day training in which you will learn all the ins and outs of the Rituals customer service. The training on the of 1st/2nd/3rd/4th of August will be followed at the office in Amsterdam
The Rituals customer service is part of the organisation Cygnific. Cygnific also provides customer service for KLM and G-Star RAW. Cygnific is an innovative company with an emphasis on providing the ultimate customer experience, in line with the vision of the brand it represents. Their goal is to become the most personalised customer service in the world. You will work together with international colleagues. They are based in Amsterdam and Enschede, but also have offices in 35 other countries.
JobBoost is an employment agency with full-time and part-time jobs throughout the Netherlands. We work with multinationals, SMEs, governments, and startups. It is our mission to connect the best employees and organizations so that they can grow together. In doing so, we give careers a boost and help organizations move forward.
In our vacancies we give a realistic picture of the position with all the necessary information. Our recruiters select the right employees and remain the point of contact for them and for the client. We love personal contact and do everything we can to offer employees great employment.
We are happy to process your application
Enter your name and contact details:
Apply now, get a call or whatsapp message within one week
Musthaves
You must meet all of these points to be eligible for the job.
Summary of Abstract
Recruiter(s):
Updatet:
Vacancy number:
Do you want to help customers without being stuck to a script? Do you also enjoy the delicious products of Rituals and do you know how to communicate with customers in a fun and creative way through telephone, e-mail and social media? Then this is your chance!
Job description
As a customer service agent at Rituals, you are the person that customers will contact for all kinds of questions. You will perform the following activities:
In short, you will ensure that the relaxed and pleasant shopping experience is conveyed over the phone, through e-mail and the social media channels. In conclusion, it will be your responsibility to put a smile on the face of the customer (and of course on your own).
Working hours
The minimum amount of hours is 24 per week. Working in the evening and/or weekend is not a problem for you. It is a hybrid rolre, so you will be working at the office and from home!
Before you start working independently, you will follow a multi-day training in which you will learn all the ins and outs of the Rituals customer service. The training on the of 1st/2nd/3rd/4th of August will be followed at the office in Amsterdam
Organization
The Rituals customer service is part of the organisation Cygnific. Cygnific also provides customer service for KLM and G-Star RAW. Cygnific is an innovative company with an emphasis on providing the ultimate customer experience, in line with the vision of the brand it represents. Their goal is to become the most personalised customer service in the world. You will work together with international colleagues. They are based in Amsterdam and Enschede, but also have offices in 35 other countries.
Job requirements
Terms of employment
About JobBoost
JobBoost is an employment agency with full-time and part-time jobs throughout the Netherlands. We work with multinationals, SMEs, governments, and startups. It is our mission to connect the best employees and organizations so that they can grow together. In doing so, we give careers a boost and help organizations move forward.
In our vacancies we give a realistic picture of the position with all the necessary information. Our recruiters select the right employees and remain the point of contact for them and for the client. We love personal contact and do everything we can to offer employees great employment.
Our steps
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